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Privacy Policy

This privacy policy talks about the information that is collected from you when you use any website or mobile application owned or operated by Xfurbish, its subsidiaries, and affiliates, including Xfurbish websites around the world (collectively, the “Site”), includes information about who we are, what information we collect, why we use your information, who we share your information with and why, how we protect your information, and how you can change or review your information. 

By using our services, and the Site, you understand and consent to Xfurbish collecting, storing, processing, and sharing your information as described in this privacy policy. If you do not agree with our policies and practices, please do not use the Site.

About Xfurbish

We, along with our affiliates and subsidiaries, are Xfurbish. Our address is 136 E 8th ST STE 112 PORT, ANGELES, WA.98362. You can contact us by mail at the above address, by email at admin@xfurbish.us 

Personal information we collect

Account Registration

To create an Xfurbish account, you need to provide us with your personal information, including your name, contact information, email address, and password. 

Information collected voluntarily

The information voluntarily provided by you to us is collected, like details provided during registration for an account or placing an order with Xfurbish. The information collected, may be combined with other information that we have collected for giving you a personalized experience. Cookies, log files, web beacons, JavaScript, and other similar technology (“Cookies and Similar Technology”) may be used to collect and store the information.

Purchase Order Information

Having an Xfurbish account to place an order is not mandatory. Orders can be placed through your account or using guest checkout, which provides an option to create an account during checkout.

In order to place an order with Xfurbish, following details must be provided- name, shipping address, billing address, telephone number, and payment information, such as your credit/debit card number, billing address, credit/debit card expiration date, and credit/debit card security code.

Location Information

We may collect information about the general location of a Device with your consent while you access and use our mobile application or Site. 


Information Stored on a Device

The metadata and other information associated with other files stored on your computer, tablet, mobile phone, or any other device (referred to collectively as a “Device”) can be accessed by us with your consent.


Information collected automatically

We may automatically collect information about a device, such as the IP address, and the device identifier (“Device Information”) when you access and use the Site on a Device. The information we collect from a device may be associated with your account. Also, a Device may be associated with your account. The information collected, may be combined with other information that we have collected for giving you a personalized experience. Cookies, log files, web beacons, JavaScript, and other similar technology (“Cookies and Similar Technology”) may be used to collect and store the information.


Use of your personal information

Your personal information may be used by us for a variety of business purposes, which may include but not restricted to:

Providing you access to our services, and the Site where ever necessary

Providing you with interactive features on the Site

Providing our services to you or for the performance of a contract

Processing and fulfilling your orders, returns, and exchanges

Contacting you in case of any trouble processing or fulfilling your order

Providing you with customer support and to respond to your requests, comments, questions, or concerns

Sending you information about your order, such as order updates

For processing and managing your subscriptions

Customizing your settings

Sending you important notices, such as system notices and alerts, and any change in our terms and conditions, and policies

Complying with applicable laws and legal obligations of your state/country

Protecting our rights and/or comply with a judicial proceeding, court order, or legal process served on Xfurbish

For our legitimate interest in preventing and detecting fraud, and maintaining security where required

For our legitimate interests in enforcing our terms and conditions, and policies where required

For our legitimate interests in analyzing and improving the effectiveness of the Site, and our products and services

Sending you our newsletters, special promotions, and offers where ever you have consented

Sending you text alerts and/or email notifications where ever you have consented

Sending you to push notifications on a Device 

Sending you marketing communications, advertisements and other information relating to our products and services


Cookies and Similar Technology

In order to provide our services, for customizing your account settings, for preventing and detecting fraud, for analyzing and improving our services, and giving you a personalized experience of the Site by using targeted advertisements and offers, Cookies and Similar Technologies may be used by Xfurbish.

Cookies

A cookie is a small text file that is generated by a site that is stored on a Device. When you access the Site, a number of cookies are used by Xfurbish and third parties. Data stored in cookies may be associated with the personal information you submitted while on the Site.

Web Beacon

The Site and our emails and advertisements may contain web beacons. A web beacon is a small graphic image, such as a pixel or GIF, which is placed on a web page, email, or advertisement and is used to provide information on when and how you access and use the Site and services. We may allow third-party companies to collect non-personal information when you visit the Site. These companies typically use a cookie or web beacon to collect this information in order to provide advertisements likely to be of interest to you.

Logfile

We may use Device Information to analyze trends, track user trails, administer the Site, and gather broad demographic information for aggregate use. We may store the information in log files or other types of files, which may be combined with other information that we have collected about you automatically or with your consent.

Functional

The Site functionality depends on some of the Cookies and Similar Technology and cannot be turned off. As a result, choosing to reject the cookies may hamper your seamless experience with Xfurbish also you may not be able to browse our store or place an order with Xfurbish. We use Cookies and Similar Technology for various necessary and legitimate business purposes that may include but not restricted to; enabling you to register, accessing and updating your account, allowing you to purchase; in order to analyze and improve the performance of our services, and the Site; maintaining security on the Site, and prevention and detection of fraud; customizing your account; and displaying certain web page content based upon your browser type and other information provided by our Cookies and Similar Technology.

Personalized Experience and Offers

We personalize your experience on the Site through the use of targeted advertisements and special offers, Xfurbish, and various third parties may use Cookies and Similar Technology purely subjected to your cookie settings. We have no access to or control over third-party technologies. In addition, please note that this privacy policy covers Xfurbish’s use of Cookies and Similar Technology only and does not cover third-party use of their own proprietary technologies.

Third-Party Services Cookies
Subjected to your cookie settings, Xfurbish and third-party service providers that you may subscribe to may require Cookies and Similar Technologies to allow you to use those third-party services. In connection with your use of our services, and the Site. We have no access to or control over third-party technologies. In addition, please note that this privacy policy covers the use of Cookies and Similar Technologies by Xfurbish only and does not cover the use of technologies by any third-party service providers.

Sharing your information

Upon your consent, such as when you authorize a third-party application to access your account or when you direct us to share your feedback with a marketplace seller or other business, we may share or disclose your personal information

We may also share your personal information between:

Marketplace Sellers

In order to enable and fulfill Marketplace Seller Transactions, we may share some of your personal information with third parties. These third parties are referred by us as Marketplace Sellers.

Service Providers

In order to process your payment to complete your purchase, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. Also, third-party companies are employed to perform certain functions like order fulfillment, postal and e-mail delivery, package delivery, customer service, data analysis, marketing assistance, and payment processing on our behalf. These functions may include. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

Affiliated Institutions

We may share your personal information with all Xfurbish subsidiaries and affiliates.As our business grows, we may acquire or sell business units or subsidiaries and Customer information is liable to be transferred considering it as one of the business assets. In that case, the collected personal information of yours would only be used complying with our pre-existing Privacy Notice and terms and conditions.

As Required by Law

We reserve the right to disclose your personal information when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding as required by law, court order, or legal process served on Xfurbish.

Third-Party Companies for Marketing
We may share your personal information with third-party companies that may, among other things, use your personal information to provide you with targeted advertisements and special offers subjected to your preferences and settings. To change your settings, go to the account settings section of this privacy policy. In accordance with your marketing preferences, these companies will be allowed to use your personal information and will be required to keep your personal information secure.

Collection and Use of Non-Personal Information

We may collect, store, use, transfer, share, and disclose non-personal information for any purpose.

Collection and Use of Public Information

We may collect, store, use, transfer, share, and disclose your information that is publicly available, such as information you submit on social media platforms, or blogs for any purpose.

Links

Third-party websites or application links may be present on the site and may collect information about you while you switch from this Site. These websites and applications may have their own privacy notices or policies. We encourage you to be aware when you leave the Site as this privacy policy applies only to information collected by this Site and the privacy statements of each and every website and application that you use may very. Xfurbish will not be held responsible for such websites or applications’ content, use, or the privacy and security practices and policies of those websites or applications.

Testimonial/Feedback about our Services

The testimonial/review sections of the Site are solely for sharing experiences and providing feedback about the Site and these testimonial/reviews are moderated to ensure accurate testimonial/review. Published are Genuine testimonial/feedback are published on the Site without any alteration by Xfurbish. The right to post or remove any testimonial/feedback at its discretion is reserved by Xfurbish.

Also, Xfurbish holds the right to reprint or use the testimonial/feedback in connection with our business once you have posted testimonial/feedback. On posting, also you consent to the following: (1) At our discretion, we can reprint or use the testimonial/feedback without any compensation; (2) Also the testimonial/feedback can be used with or without any pseudo name or credit (3) Our right to use the testimonial/feedback is perpetual and may be assigned by us; (4) The feedback/review is composed and posted by you (5) The testimonial/feedback can be used and printed locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed without any credits or compensation

Please note that any information you include in a testimonial/feedback may be read, collected, and used by anyone.

Testimonial/Reviews about Products

The testimonial/reviews sections of the Site are for the purpose of sharing experiences and product reviews. The testimonial/reviews sections are moderated to ensure accurate testimonial/reviews. Published testimonial/reviews are genuine and are not edited or altered by Xfurbish. Xfurbish reserves the right to post or remove any testimonial/reviews at its discretion.

By posting your testimonial/reviews, you give us permission to reprint or use the testimonial/reviews in connection with our business. You also are agreeing to the following: (1) The reprint or use of the testimonial/reviews will be at our discretion and without compensation; (2) We may use the testimonial/reviews with or without any pseudo (pen) name credit; (3) Our right to use the testimonial/reviews is perpetual and may be assigned by us; (4) The testimonial/reviews can be used locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed and (5) You and not someone else composed and posted the testimonial/reviews.

Please note that any information you include in a testimonial/reviews may be read, collected, and used by anyone.

Social Media Platforms

We are present on social media platforms including, but not limited to, Facebook, Twitter, Instagram, and YouTube. Any information you post on a social media platform is done at your own risk and without any expectation of privacy. Please be notified that Xfurbish is not responsible for the privacy practices of such other sites.


Protection of your information

Security

In order to protect its customers’ information Xfurbish takes necessary measures. Your information is protected both online and offline when you submit any sensitive information via the Site.

Using SSL encryption software, sensitive information such as debit/credit card details are encrypted and protected when you are prompted to enter any sensitive information. 

Xfurbish operates in a secured and locked facility that requires all employees to check in and wear valid ID badges. The building is equipped with security cameras conjunction with multiple alarm systems. Only employees who need the information to perform a specific job are granted access to personal information.

Any queries or concerns regarding the same can be cleared by dropping us an email at privacy@xfurbish.us.

Retention Period

All your personal information will be retained by Xfurbish for a certain period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Safeguarding Information

We suggest you to not share your credentials with anyone to ensure that your user name and password remain confidential.

Children

Xfurbish does not sell products intended for purchase by children. If you are under the legal age of majority in your jurisdiction, you may only use the Site in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information from children under the age of 13. Xfurbish is committed to protecting the welfare and privacy of children.

Changing or review your information

You may change or review your account information and settings for the following:

Account Information

On registration for an account with Xfurbish, you enter your email address. This email address is your Xfurbish username and the email address that you use to log in to the Site. To change your email address and Xfurbish username on Site, please go to Account Settings. Please note that you must have your username and password in order to access your account.

Special Offers

At the time of your order, you may choose to receive special offers and news by clicking the appropriate field.

If you currently receive special offers and news and wish to stop receiving special offers and news, Xfurbish provides several ways to do so. You may unsubscribe to these emails by clicking the unsubscribe link provided on the Xfurbish communications. Please note that you might still receive intermittent updates on products, services, specials or news.

Push Notifications

If you currently receive push notifications and wish to stop receiving push notifications, you can deactivate these notifications at any time by changing the settings on your device.

Updates to this privacy policy

As our services and use of personal data evolves, we will regularly review and update this privacy policy if required. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

We will update the date of this document each time it is changed.

Last Update

The Privacy Policy contained herein became officially effective from October 9,2019

Updated on October 9,2019